Privacy policy

Last updated: September 28, 2026

This policy explains how Healistix handles personal information when you visit healistix.com, place an order or contact us. Our store is hosted on Shopify.

Information we collect

Depending on your interaction with the store, we collect contact details, delivery and billing addresses, order and transaction information, account information, support correspondence, and marketing preferences. Our service providers process payment details to complete transactions. Cookies and similar technologies may collect device, browser, IP address, page-view and shopping-activity information.

How we use information

We use information to operate the store, process orders and payments, arrange delivery, handle returns and support, maintain accounts, detect fraud, improve the shopping experience and meet legal obligations. We may also use shopping activity and marketing preferences to measure advertising and provide relevant marketing, subject to applicable consent and opt-out requirements. You can unsubscribe from marketing emails using the link in those messages; order-related messages may still be sent.

Sharing and service providers

We share information as needed with Shopify and providers that support payment processing, fulfillment, subscriptions, customer support, analytics and advertising, including Meta where its advertising tools are used. Providers process information under their own applicable terms and privacy notices. We may also disclose information where required by law, to protect rights and prevent fraud, or in connection with a business transfer.

Shopify

Shopify collects and processes information to provide and improve its services. Some Shopify features may use activity across Shopify merchants. Read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for details and applicable choices.

Cookies and advertising choices

You can manage available cookie choices through the privacy controls shown on the store and your browser settings. Blocking cookies may affect store features. Depending on where you live, you may have a right to opt out of sharing for targeted advertising. Contact hi@healistix.com to make a privacy request.

Retention, security and international processing

We retain information as needed to provide services, maintain business records, satisfy legal obligations and resolve disputes. No transmission or storage system is completely secure. Shopify and other providers may process information in countries outside your place of residence, subject to applicable safeguards.

Your rights

Depending on your location, you may have rights to access, correct, delete or receive a copy of personal information, withdraw consent, or object to certain uses. Email hi@healistix.com. We may need to verify your identity and will respond as required by applicable law. You may also contact your local privacy regulator. We will not discriminate against you for exercising applicable privacy rights.

Children and external sites

The store is intended for adults making purchases. We do not knowingly seek personal information from children. Contact us if you believe a child has provided information. Other websites linked from our store have their own privacy practices.

Updates and contact

We may update this policy and its date to reflect changes in our practices. For questions or requests, email hi@healistix.com.